What is the check-in and check-out policy at Occidental Costa Cancun?
Check-in is at 15:00 and check-out is at 11:30.
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Occidental Costa Cancun, Cancun
269US$
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Key details
About the Hotel
Blvd. Kukulcan, Km 4,5,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Perfect
8.3
7.7
3.9
Loved by guests
"It was nice having the man made beach as an option to spent time at, it was also swimmable."
"The food that we had at the restaurant albatross for an evening meal and breakfast was fantastic."
"It's a small resort and the beach is even smaller but it's the best beach on the strip."
Occidental Costa Cancun, a 4-star beachfront hotel, features an extensive
Rooms & Amenities
Most hotel rooms are spacious and can accommodate up to 4 people, making it ideal for families who wish to stay together without compromising comfort. Room options include Junior Suites with sea views and balconies, and double rooms with modern amenities like Wi-Fi and minibars.
Dining Options
The gastronomic offer at Occidental Costa Cancun is diverse, featuring
Leisure & Services
Leisure activities include a fantastic swimming pool with lounging areas, a
Location & Activities
Located in Zona Hotelera, Occidental Costa Cancun provides easy access to popular landmarks such as
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Front Ocean View
2 persons
77 m²
1 King-size bed
Ocean view
Coffee machine
Bathtub
room details
Double Ocean Front or Double Ocean sea view
2 persons
33 m²
1 King-size bed
Sea view
Shower
Coffee machine
room details
Double Room Terrace
2 persons
33 m²
2 Double beds
Shower
Coffee machine
room details
Double Room
2 persons
33 m²
2 Double beds
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Off-site car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Golf course
Services
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Massage
- Public Bath
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Dining Onsite
Occidental Costa Cancun invites guests to indulge in a diverse dining experience, featuring four unique restaurants that celebrate a rich tapestry of flavors and culinary traditions. From fresh seafood to international classics, every meal is an opportunity to savor the vibrant essence of the region.
La Claraboya
Seafood
Ambiance
Charming beachfront setting with a relaxed vibe, perfect for enjoying sunsets over the ocean.
Key Offerings
Highlights include a selection of fresh catches, expertly prepared seafood dishes, and the soothing sounds of waves nearby.
Reservation
No
Open daily for breakfast, lunch, and dinner from 07:00 to 22:00.
Albatros
International
Ambiance
Bright and airy space ideal for casual dining, accompanied by beautiful views that enhance the dining experience.
Key Offerings
Features a range of international favorites with an emphasis on fresh ingredients, as well as daily specials that reflect culinary trends.
Reservation
No
Open daily for breakfast, lunch, and dinner from 07:00 to 22:00.
Mexico Lindo
Mexican
Ambiance
A warm and inviting atmosphere that captures the essence of Mexican culture, adorned with vibrant decor.
Key Offerings
Enjoy traditional dishes like enchiladas and tacos while experiencing the authenticity of Mexican cuisine in every bite.
Reservation
Yes
Open daily for dinner from 18:00 to 22:30.
La Trattoria
Italian
Ambiance
Cozy and intimate setting, perfect for enjoying classic Italian cuisine paired with fine wines.
Key Offerings
Signature pasta dishes, wood-fired pizzas, and a selection of Italian wines create a delightful dining experience.
Reservation
Yes
Open daily for dinner from 19:00 to 22:30.
Location
Blvd. Kukulcan, Km 4,5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulcan, Km 4,5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Langosta
1.2
km
Landmark
Float Fun Cancun
990 m
Church
Parroquia de Cristo Resucitado
2.1
km
Landmark
Jardin del arte
1.1
km
Landmark
El Eden Ecological Reserve
1.4
km
Landmark
Andiani Travel Group
1.5
km
Landmark
Monumento a los Ninos Heroes
1.5
km
Beach
Playa Las Perlas
2.0
km
Beach
Playa Tortugas
2.1
km
Harbour
Aquatours Cancun
2.1
km
Landmark
Malecon Tajamar
2.7
km
Landmark
Playa Tortuga Ferry Terminal
2.2
km
Market
Mercado 28
5.0
km
Landmark
Bungee in Cancun
2.2
km
Landmark
Sail Away Cancun
2.2
km
Landmark
Club De Playa
2.3
km
Night club
Barezzito Puerto Cancun
2.7
km
Landmark
Plaza de Toros Cancun
3.4
km
Golf Course
Puerto Cancun
3.3
km
Mall
Malecon Americas Cancun
3.4
km
Event hall
B2B Center Cancun
3.3
km
Night club
ANTIQUE Puerto Cancun
3.4
km
Store
Superama Bonampak
3.6
km
Landmark
Amigos de Sian Ka'an
3.5
km
Square
Las Palapas
4.4
km
Landmark
CrossFit Revolver Cancun
3.8
km
Landmark
Cancun Convention Center
4.5
km
Landmark
Arrecifes
3.7
km
Nearby
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
280 m
Blvd. Kukulcan km.5
Galeon Capitan Hook
440 m
Restaurants
Cocoa Grill & Seafood Restaurante
440 m
Blvd. Kukulcan Km 4.5 En Grand Oasis
Las Hijas De La Tostada
2.1
km
Boulevard Kukulcan,166 Hotel Zone
Explore Cancun
Local Highlights Near Occidental Costa Cancun
Scenic Tower Cancun
4 minutes walking
Panoramic views of Cancun from a 110-meter-high observation deck. Ideal for photos and enjoying breathtaking sunsets.
Parroquia de Cristo Resucitado
4 minutes driving
A beautiful church known for its modern architecture and stunning stained glass. Offers a serene atmosphere for reflection.
El Eden Ecological Reserve
5 minutes driving
A tranquil nature reserve great for eco-tours and relaxation. Ideal for bird watching and experiencing local flora.
Cocoa Grill & Seafood Restaurante
6 minutes walking
Casual dining serving fresh seafood and grill specialties. Known for its beachfront views and vibrant atmosphere.
Las Hijas De La Tostada
5 minutes driving
Local favorites serving delicious tostadas with fresh ingredients. Family-friendly with hearty portions and a casual setting.
Barezzito Puerto Cancun
10 minutes driving
A lively venue featuring live music and a vibrant nightlife. Perfect for dancing and enjoying cocktails with friends.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
John
United States,
March
2025
5.2/10
My stay at Occidental Costa Cancun had its highs and lows. The staff were super friendly and made me feel welcome, especially in the dining area. However, I had to deal with red ants in my room, which was pretty annoying. The food was generally good, but the service could use some improvement, especially when it came to getting reservations for dinner.
Rooms
6.0
The room had a nice view of the pool, but I encountered red ants several times, which made my stay uncomfortable.
Service
5.0
The restaurant and bar staff were fantastic and really attentive. However, I found the front desk staff to be unorganized and unhelpful in addressing my issues with the room.
Location
8.0
The location is great since it's close to the main street and easy to hop on a bus for shopping trips. Being near the pier is also a plus for heading to nearby attractions.
Dining
7.0
The food was crazy good with a variety of dishes to try, though I felt the need for more consistent service when dining.
Facilities
6.0
The hotel had solid facilities, but I wish there were more options for poolside service and in-room dining.
Kate
United States,
March
2025
7.2/10
My stay at Occidental Costa Cancun was a mixed bag. While the staff provided really good service and created a welcoming atmosphere, I was disappointed with the dining reservation system and the limited vegetarian options. The facilities could use an upgrade, but the beautiful beach and fun pool activities made my vacation enjoyable overall. 🌴🍹
Rooms
6.0
I found the rooms to be quite tired, and I had to switch rooms multiple times due to various issues like non-functioning air conditioning and crooked TVs. It definitely detracted from my experience.
Service
9.0
The staff were truly amazing, always friendly and attentive. They made my dining experiences special, especially Fernando and Pepe from the buffet. They treated my wife and me like family! 🌟
Location
8.0
The resort's location was great, close to the beach and right next to the ferry for visiting Isla Mujeres. I enjoyed the peaceful environment despite being in a busy area, which made for relaxing strolls.
Dining
7.0
I appreciated the fresh food, but I was frustrated with the reservation system for dinners. It was complicated, and I faced issues confirming my bookings. The buffet saved the day, but vegetarian options were limited.
Facilities
6.0
While there were fun activities around the pool, the overall facilities seemed outdated and could use some renovations to enhance the guest experience.
Rose
United States,
February
2025
7.2/10
My stay at Occidental Costa Cancun had its ups and downs. The service from staff like Fernando and Pepe truly stood out and made dining a nice experience, but there were issues with the food variety and room maintenance that dampened my overall impression.
Rooms
5.0
The room was spacious and had air conditioning, but it was outdated with a leaking toilet and a clogged sink. The doors also needed repainting (which was a bit of an eyesore).
Service
7.0
The service from the restaurant staff, especially Fernando and Pepe, was excellent and added a personal touch to our dining experiences. However, interactions with front desk staff were less pleasant, as there were issues with our room keys and a lack of urgency to resolve problems.
Location
6.0
The resort is located near the beach, making it convenient for enjoying the ocean views. However, the beach was small and noisy due to nearby boat traffic, which detracted from the experience.
Dining
5.0
While there were a few decent options at the buffet, the food variety was lacking, especially for a vegetarian like my wife. The need to make dinner reservations early also felt inconvenient (waking up early while on vacation isn't ideal).
Facilities
6.0
The pool area was nice and spacious, offering a good place to relax. However, the 24-hour snack bar selection was very limited and repetitive, primarily serving just hamburgers and fries.
Joyce
United States,
January
2025
6.0/10
I had a fantastic time at Occidental Costa Cancun. the staff was incredibly attentive and welcoming throughout my stay. The food in the al-a-carte restaurants was a highlight, but I did wish for clearer communication about dining options. Overall, it was a great vacation, but the check-in process could be smoother.
Rooms
8.0
My room was lovely, though it could get a bit musty at times. I appreciated the air-conditioning, which kept me comfortable. The cleaning staff even left nice towel decorations, adding a sweet touch to my experience.
Service
10.0
The service I received was great. Christian Balam and Miguel Chi at Albatres Restaurant were especially kind, getting to know me by name and always ensuring my drinks were filled. I felt genuinely cared for during my stay.
Location
9.0
The hotel's location was great, right on the beach and close to the harbor for the ferry to Isla Mujeres. it made exploring the area so convenient. I enjoyed the quietness of my surroundings while still being near activities.
Dining
9.0
Dining was a delight, with a varied menu at the al-a-carte restaurants. I highly recommend booking reservations early to secure the best dining times. The buffet was also a good option when I wanted something quick.
Facilities
8.0
The facilities were quite good, although I felt there could be better communication regarding the amenities. I appreciated the 24/7 snack bar and the cleanliness of the pool area, which added to my experience.
George
United States,
October
2024
6.0/10
I enjoyed my five-night stay at Occidental Costa Cancun overall, as the clean surroundings and friendly staff made a good impression. The room was comfortable, and the variety of food options was plentiful, though the buffet was more to my liking than the a la carte restaurants. However, I found the beach area small and the noise at night from the air conditioning a bit disruptive.
Rooms
7.0
My room was clean and comfortable, with daily housekeeping. I had a small balcony, but the room was on the smaller side and a bit noisy at night due to the air conditioning.
Service
9.0
The staff were consistently pleasant and gave excellent service, especially the bartenders who were always smiling and quick with the drinks.
Location
8.0
The hotel is located in a busy area, but it's also close to the ferry to Isla Mujeres and other attractions, which is convenient.
Dining
7.0
There were multiple dining options, but I found the buffet the best. The Italian restaurant served delicious food, while the Mexican option was just okay.
Facilities
8.0
The pool area was nice and clean, with towels readily available. I appreciated the option to rent a car for exploring the area.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Occidental Costa Cancun provides visitors with a free full breakfast.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
7
Number of rooms:
567
Former name
Barcelo Costa Cancun/Gran Costa Real
FAQs
About Occidental Costa Cancun
Is there parking available at Occidental Costa Cancun?
Public parking is available on-site for free, and reservations are not needed.
What dining options are available at Occidental Costa Cancun?
The hotel features four on-site restaurants offering a variety of cuisines, including seafood and international dishes.
Which attractions are close to Occidental Costa Cancun?
Nearby attractions include El Rey Mayan ruins (5 km), Chichen Itza archaeological site (100 km), and Isla Mujeres (10 km).
What are some of the main amenities at Occidental Costa Cancun?
Amenities include a large outdoor swimming pool, a fitness center, a children's club, and direct beach access.
What room amenities are available at Occidental Costa Cancun?
Rooms include air conditioning, a flat-screen TV, a mini bar fridge, and coffee and tea makers.
How can I get to the nearest airport from Occidental Costa Cancun?
The hotel is approximately 20 km from Cancun International Airport.
Does Occidental Costa Cancun provide any business services?
Yes, the hotel has a business center available for guests.
Is there an airport transfer service at Occidental Costa Cancun?
The hotel offers on-site car rental services for ease of travel.
What recreational activities are available at Occidental Costa Cancun?
Guests can enjoy water sports, a golf course nearby, and daily entertainment activities.
What wellness facilities does Occidental Costa Cancun offer?
The hotel has a spa and wellness center, along with a sauna and massage services.
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